Came home last night to find the gas had been cut off while I was gone. Seems Northwest Natural decided to swap out my meter while I was out of town. They did not cut the gas back on because no one was home to check the appliances. It's 52 degrees in here this morning, and there's no hot water. My repair time is "somewhere between 8 am and 5 pm" today.
Now that's customer service.
At least it's today, as after today I won't be back until the 3rd.