Meanwhile the girls are dying of embarassment, trying to tell their mom this wasn't the same pizza as earlier. I am dying of time wasting (this took four or five minutes). The poor counter guy is trying very hard to keep his happy face on and dying of an obvious urge to cuss loudly and dope slap his customer.
This stupid woman would not let go. I was on the verge of offering to buy her lunch if she'd just shut the hell up when she finally, with exaggerated exasperation that clearly indicated she felt the counter guy was both a liar and an idiot, selected the same slice she'd been arguing over the whole time.
What the heck is the matter with people? She had no conception of reality -- it was very stupid issue, not a legitimate customer service complaint -- and she wasted a lot of her own time, as well as three other adults and her two kids. I sort of expect this kind of mickey mouse baiting of counter help in famously grumpy-rude cities like New York or Chicago, but out here on the West Coast we're supposed to be a little more mellow.
:: growl ::