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Jay Lake
Date: 2009-07-14 16:13
Subject: [cancer] They found my oncologist on the coverage list
Security: Public
Tags:cancer, personal
Well, today insurance has found my oncologist, thanks largely to the persistence of the medical administrator from my clinic. Apparently my doctor's fairly new at the clinic, and it takes a long time for the provider lists to update. Perhaps their computers are coal-fired.

I've been warned it may be a month or more before claims for her services will be properly covered, but I've also been assured by both the clinic and the insurance company that once the system is straightened out everything will be rebilled dating back to my first visit with her.

So a large hassle is now a small hassle. And we soldier bravely on.

Originally published at jlake.com.

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User: ygolonac
Date: 2009-07-15 00:28 (UTC)
Subject: (no subject)
Probably not coal fired, but I work at a large insurance company here in CA and everything does move very slowly. Pretty much all decisions are sent to a group so that any fallout generated by the decision can be spread amongst a group of people.

Cover Your Ass seems to be the mantra of management here.

But, they did give me a job and medical insurance even with my pre-existing condition, so here I labor.
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User: icedrake
Date: 2009-07-15 00:49 (UTC)
Subject: (no subject)
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User: melissajm
Date: 2009-07-15 00:55 (UTC)
Subject: (no subject)
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User: madrobins
Date: 2009-07-15 01:21 (UTC)
Subject: (no subject)
Gods, I'm so glad. It's not like you (or the people who love you) need to be dealing with this stress on top of, like, survival.

During her last endless illness, my mother's insurance company routinely refused every single bill that was submitted to them. My father, looking at what he thought would mean bankruptcy and The End of Days, was told by a hospital billing administrator, "Don't worry. They refuse everything the first time. Just keep resubmitting..." The unspoken message was that the insurer hoped that the hapless patient would pay things that were, in fact, covered, because he assumed that if the bill reached him then it must be his.

In the end they covered almost everything, but the toll on my father's sanity was significant. And that was way back in the mid-80s, and my father had Really Good Insurance.
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Peter Hollo
User: frogworth
Date: 2009-07-15 02:19 (UTC)
Subject: (no subject)
What a relief. All the best...
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User: mondyboy
Date: 2009-07-15 02:29 (UTC)
Subject: (no subject)
Fantastic news!
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User: dinogrl
Date: 2009-07-15 02:30 (UTC)
Subject: (no subject)

I'm sure it isn't that fast, but at least that made me smile.
Are you laughing every day?
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User: mmegaera
Date: 2009-07-15 03:05 (UTC)
Subject: (no subject)
Good for the persistence of the medical administrator. I am glad you have someone like that going to bat for you. And sorry you need someone like that to go to bat for you.
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Kari Sperring
User: la_marquise_de_
Date: 2009-07-15 11:17 (UTC)
Subject: (no subject)
Oh, that is good news. Hassle should always be minimised in these situations.
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Danny Adams
User: madwriter
Date: 2009-07-15 14:31 (UTC)
Subject: (no subject)
*Long exhale*
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