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Jay Lake
Date: 2010-04-14 05:36
Subject: [tech] jlake.com is borked
Security: Public
Tags:personal, tech
Recently my credit card numbers changed, due to the issuer determining a potential fraud event. I have jlake.com at a presence provider with autobilling to the card. When the old number declined as invalid, rather than contacting me for a new payment method, they simply suspended my account. Working to get this resolved, but for now neither my jlake.com email nor my Web site/WordPress blog is live.

Irked. Irked. Irked.

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User: pauljessup
Date: 2010-04-14 13:05 (UTC)
Subject: (no subject)
Same thing happened to me last year with pauljessup.com. Makes you wonder how hard it is to call and get the new card information?
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User: neddiheht
Date: 2010-04-14 14:48 (UTC)
Subject: (no subject)
Recently went through this myself. My ISP insisted it needed over 30 days to change my credit card information, and then called me daily to complain that the previous card had been declined, even though I had provided them already with the new one. They wanted to charge me a fee to make the change immediately instead of taking the 30 days they insisted such a change needed to take.

My sympathies.
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Jedi Freeman
User: jedifreeman
Date: 2010-04-14 18:05 (UTC)
Subject: (no subject)
youch, that sucks. hopefully they will help you get this resolved quickly.
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User: twilight2000
Date: 2010-04-14 19:42 (UTC)
Subject: (no subject)
funny - none of my recent changeovers screwed with me - comcast even managed to just "update" - not to mention LJ and several others - I'm thinking some companies are more pro-active than others?
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