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Jay Lake
Date: 2013-02-02 07:23
Subject: [personal|cancer] A quiet day in an unquiet life
Security: Public
Tags:cancer, family, food, friends, health, jerseygirl, personal
Nothing big going on today except a Peking duck dinner this afternoon at Seres. Today is Mother of Child's birthday, so we'll be celebrating her there whilst enjoying Chinese food. Jersey Girl in Portland is over for much of the day tomorrow, and an out of town friend is visiting. I plan to just enjoy my weekend.

I see my medical oncologist on Monday to talk about the surgery outcomes. We've generated five pages of questions to discuss. Meanwhile, my health insurance carrier has again decided that my medical oncologist is out of network. This is a persistent data error at their end which no one but me has incentive to solve, so once more I am forced to hours of phone calls, and a possible complaint to the state insurance commission — or at least the threat of such a complaint — to get anything done.

Have a good weekend, and I will essay to do the same.

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User: shelly_rae
Date: 2013-02-02 17:39 (UTC)
Subject: (no subject)
Only a Peking Duck dinner? Only? Sheesh. :)
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User: martianmooncrab
Date: 2013-02-02 20:53 (UTC)
Subject: (no subject)
possible complaint to the state insurance commission

you might try the Oregon State Medical Board too since their error keeps endangering your health.
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User: klwilliams
Date: 2013-02-02 23:06 (UTC)
Subject: (no subject)
You could try using Twitter to get your insurance carrier to figure it out more quickly.
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wshaffer: not-helpful
User: wshaffer
Date: 2013-02-03 02:43 (UTC)
Subject: (no subject)
You undoubtedly have a lot more experience wrangling your insurance company than I do mine, but back when I had a similarly idiotic billing snafu, I found that they mostly wouldn't even talk to me on the phone, but a letter that clearly laid out the problem and concluded with something along the lines of, "Future correspondence on this matter will be carried out by my legal counsel," got them to fix it really fast.

Anyway, I'm sorry that you have to deal with this sort of thing, and I hope it is resolved quickly.
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User: a_cubed
Date: 2013-02-04 00:34 (UTC)
Subject: (no subject)
As a repeated error that cause you significant grief, I would suggest definitely making the complaint. Organisations are staffed by humans and errors happen. An error being repeated suggests a systemic issue and that's what regulators really need to know about.
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